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Last Updated: July 11, 2026

Sterling House is committed to providing an inclusive and accessible online experience for people with disabilities. We are working to improve the usability and accessibility of our website and to support access through commonly used assistive technologies.

Our Accessibility Goal

Our goal is to work toward substantial conformance with the Web Content Accessibility Guidelines, version 2.2, Level AA, commonly known as WCAG 2.2 AA.

Accessibility is an ongoing effort. Technology, content, and accessibility standards continue to evolve, and some website content may not yet provide an equally effective experience in every circumstance. W3C encourages use of the latest WCAG version, and the U.S. Department of Justice advises businesses serving the public to make their online goods and services accessible.

Our Ongoing Efforts

As part of our accessibility work, we seek to:

• Use clear page titles, headings, labels, and content organization.

• Provide meaningful alternative text for informative images.

• Support keyboard navigation where reasonably possible.

• Maintain readable text and sufficient color contrast.

• Use descriptive links and form instructions.

• Avoid unnecessary motion or provide ways to limit it where possible.

• Review new website content and functionality with accessibility in mind.

• Address accessibility concerns brought to our attention.

Third-Party Content

Some portions of the online experience may depend on services that Sterling House does not own or fully control, including Wix functionality, maps, social-media platforms, review websites, and third-party booking services. The accessibility of those services is governed by their respective providers.

We will make reasonable efforts to help visitors access relevant information through an alternative method when a third-party feature presents a barrier.

Property Accessibility Information

This statement concerns the accessibility of the Sterling House website. It does not represent that every physical feature of every rental unit satisfies a particular building or accessibility standard.

For information about entrances, stairs, parking, bathrooms, interior layouts, or other features of a particular unit, please contact us before completing a reservation. We will discuss available features and reasonable accommodation requests in accordance with applicable law.

Feedback and Assistance

Please let us know if you:

• Experience difficulty using any part of the website.

• Encounter content that is incompatible with assistive technology.

• Need information in a different format.

• Need assistance completing an availability inquiry.

• Have a suggestion for improving accessibility.

When contacting us, please identify the page or feature involved and describe the difficulty you experienced. Information about your browser or assistive technology is helpful but not required. We will make reasonable efforts to respond promptly and provide the requested information through an accessible alternative when feasible.

Email: info@sterlinghousela.com
Telephone: (310) 753-3216